Consumer loan fraud investigation

“Unsecured loans, no credit checks, fast lending”, “special internal application channels, rapid increase of credit limit”… For borrowers who are in urgent need of funds, such overwhelming advertisements appearing on the Internet seem to be It is a “straw” to relieve one’s immediate needs, and everyone knows that once they are credulous, they are likely to fall into the “fraud trap” of consumer loans.

Consumer loan fraud investigation

In May of this year, Nanjing police arrested a criminal gang of fraud, which is closely related to online loans.

Public information shows that the fraud criminal gang, dressed in the cloak of Information Consulting Co., Ltd., posted false advertisements on the Internet for handling online loans to unspecified groups of people. At the same time, it also organized the recruitment and training of order-receiving salesmen, according to the pre-set script Contact the loan customers attracted by the advertisement, and convince the loan customers that the company not only has good qualifications, but also has a special fast loan channel, so as to “attract customers.”

Once a customer expresses a desire to apply for a loan as soon as possible, the gang will require the customer to pay a 900 yuan deposit, and then ask the customer to pay 1980 yuan, 2980 yuan, 3980 yuan, etc. for reasons such as handling loan docking procedures, providing qualification guarantees, and expediting the loan. Service fees ranging from 4980 yuan. After the payment of the above payment is completed, the company’s customer service will guide the customer to apply for a loan on the designated online loan platform to create a feeling of “special channel”. However, customers who had paid more than several thousand yuan did not succeed in obtaining loans.

One of the victims, Mr. Zhang, said that after paying the deposit and service fee, the customer service recommended an online loan platform to himself. He then went to the platform to submit a loan application, but was rejected. After Mr. Zhang reported to the company’s customer service, the customer service said that the company only provides loan matching services and cannot guarantee the payment.

It is reported that the total amount involved in the case amounts to more than 9 million yuan, and there have been more than 300 victims nationwide this year alone. At present, the police have arrested more than 30 criminal suspects, of which 21 suspects have been taken criminal coercive measures, and the case is under further trial.

The 21st Century Business Herald reporter learned in an investigation that since 2019, various domestic consumer loan-related fraud cases have been solved one after another. Internet loan scams similar to the above-mentioned fraud cases have also been listed as a case of concern by the National Anti-Fraud Center, but the victims The expansion of the team has never stopped.

Internet loan fraud has been repeatedly banned, and it is a true portrayal of the growth of consumer loan fraud. Today, we are going to take stock of the fraudulent methods of consumer loans.

Unfinished fees

The so-called consumer loans are loans made to consumers to purchase consumer goods or pay various expenses. Why can the black and gray products of consumer loans “grow barbarously”?

Like Mr. Zhang in the above case, the victims of many online loan fraud cases are often individuals who have problems with personal credit, cannot obtain loans through formal channels such as banks, and are in urgent need of capital turnover. Therefore, black and gray production gangs appeared under the banner of “less approval process, faster lending speed, and lower loan threshold”.

According to the 21st Century Business Herald’s investigation, the black-and-ash production gangs that defraud consumers of money in the name of lending usually use two deception methods. One is to advertise and guarantee to loan customers in the name of the loan docking service mentioned above. It can connect with the loan platform through certain “special channels” to speed up the loan and increase the loan amount, provided that the customer must first pay a certain amount of deposit and service fee to the company.

Another way to defraud is for the black and gray gang to directly pretend to be a loan platform. Specifically, there are two steps. In the first step, the gang will create a fake loan APP or website. This platform can be the name of the company, or it can be a “high imitation product” that imitates the well-known lending platforms on the market. After that, the black-and-ash industry gang released a large number of advertisements with content that were reflected on the day, large amounts, low interest, and zero credit, and then forged official “red head documents” such as the China Banking Regulatory Commission to attract consumers’ attention and gain trust.

In the second step, the black and gray production gang will start a “serial deception.” First, after filling in personal privacy information, the borrower is notified that it needs to pay a security deposit or insurance premium. For those borrowers who cannot provide personal income or personal income and other financial information “substandard”, they will be notified that they need to pay a “packaging fee”. Next, the black-and-ash industry gang releases the money to the borrower’s e-wallet. However, when the borrower initiates a withdrawal, the system will prompt “bank card number input error” and freeze the account. At this time, the platform will inform the borrower that it needs to submit a “unfreeze” “Fee” and said that if the unfreezing fee is not paid, the borrower’s credit investigation will be affected. After a series of operations, the borrower has been “slaughtered three times in a row.”

A person familiar with the matter said that some black and gray gangs would also cheat during the lending process, lie to the borrower that the company has already released the money, and send the borrower a screenshot of the company’s failed transfer, indicating that there is a problem with the borrower’s account and personal credit. Charge another “insurance fee” for this reason.

After the above-mentioned series of operations, some black-and-ash production gangs will soon block the borrower, or manipulate the platform to not allow the borrower to withdraw cash, which also means that the borrower cannot get a loan after paying multiple fees. Even if the withdrawal is successful, the borrower may face violent collection by black and gray production gangs in the future.

In addition to paying multiple fees and failing to obtain loans, the borrower may also face a major risk that personal information is illegally reselled. Some media have reported that in QQ groups such as “Daichao A-B Cooperation Exchange Group”, a large amount of cash loan and online loan customer data are sold, and the price of a piece of data varies from 0.1 yuan to 3 yuan depending on the degree of “old and new”. Wait. After searching for keywords, reporters from the 21st Century Business Herald found that QQ groups with similar names still exist in large numbers, and multiple groups such as “1 group, 2 group, and 3 group” have developed.

According to industry insiders, there are two sources of online loan platform data sold by sellers (data sellers). One is to use technical means to crawl online loan platform systems to steal loan data. The second is that the sellers cooperate with online lending platforms. The sellers buy the data from the platform and resell it. These online lending platforms that sell the data may be gangs that pretend to be the lending platform.

How to prevent consumer loan black and gray production routines?

In recent years, both the supervision and education of consumer loans have been tightened at the same time.

In terms of supervision, the China Banking and Insurance Regulatory Commission has issued the “Risk Reminder on Preventing Criminals Impersonating Regulatory Authorities to Implement Online Fraud”, stating that neither the China Banking Regulatory Commission nor its dispatched offices have the right to directly freeze the bank accounts of any unit or individual, let alone in any form. To charge consumers for nominal fees such as deposit or certification money, it also reminds consumers that they should apply for loans through formal channels to improve their awareness of risk prevention. In addition, local police continue to crack cases of consumer loan fraud and implement supervision.

In terms of education and publicity, the “National Anti-Fraud Center APP” has been launched to support consumers to report on the APP, and functions such as suspicious APP self-testing, social account verification, incoming call warning, etc., have been launched, and various types of applications are updated in real time on the APP. Loan fraud scams provide anti-fraud services for consumers in need of loans.